What Information We Gather and Why
When you open an account, we collect your name, contact details and the credentials you set. During a deposit or withdrawal, transaction references tied to your JazzCash, Easypaisa or Raast wallet are logged — we record the reference number and amount, not your wallet PIN or
-
1
full account credentials. We also collect device identifiers, browser type and session timestamps to keep your account secure and detect unusual login attempts. Cookies track your session state so you stay logged in across pages; you can adjust cookie preferences in your browser settings, though some
-
2
site functions depend on session cookies to work. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors need to complete your transaction. Retention periods vary by data type — account records are kept as
-
3
long as your account remains active, and transaction logs are held for the period required under applicable rules. If your account is closed, we retain only the data we are legally required to keep. All data transfers use encrypted connections. You can request a copy of
-
4
the data we hold or ask for corrections by contacting our support team through the channel listed in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.